1. Use our inquiry form on the contact page to let us know what you’re looking for! It may help for you to peruse our Instagram / Gallery page for some ideas.

2. We will endeavor to respond to your inquiry within 48 hours. If your date is available, we will send a link to schedule a free consultation call with us. On the call we’ll answer your questions, make sure we’re a good fit, and begin to plan your picnic.

3. After we speak with you, we’ll send an proposal with the package and add-ons we discuss. A 25% retainer of your initially estimated total will be due 1-2 weeks after we send the invoice (depending on how far out your event date is) to hold your desired date on our calendar as well as allow us to move forward with planning the details and nuances of your picnic. This amount will be subtracted from your final payment, which is due one week prior to your event.

4. We take pride in providing attentive customer service; we make ourselves available to you for questions and customization throughout the booking process.

Yes! All of our packages include gorgeous seasonal charcuterie from Asheville Charcuterie Company, who we proudly partner with. We offer many upgrade and add-on options for your meal, both from AVL Charcuterie and other vendors. In the event that Asheville Charcuterie Company is unavailable, we reserve the right to provide an alternative of equal quality.

Vegan, Vegetarian, and Gluten Sensitive charcuterie options are available!

You are always welcome to bring your own food items or pickup takeout on your way to your picnic! If you choose to remove the food from your picnic package, there will be a price reduction of $20-$30 (depending on your package and group size) per person. Within the Asheville area (including Candler, Woodfin, + Swannanoa) you may have your choice of local restaurant takeout scheduled to arrive at your picnic via Kickback Asheville or Takeout Central

Picnics are BYOB or can be added to your package. Public locations prohibit the consumption of alcohol on site. Ask us about your location when you book.

We’ve scoped out several lovely spots around town where we know you’ll enjoy views and ambiance. You can view many of our partnered venues on our instagram @picnicpopupavl highlights (all orange highlights are locations.) Once you inquire, we’ll work with you to find the best location to meet your desires. You may choose from our list of locations or suggest your own and we’ll do our best to make it happen! With permission you can also book a pop-up picnic at private property such as an event space, vacation rental, bed & breakfast, campsite, neighborhood park, or your own backyard. A travel fee will be applied for picnics more than 30 minutes outside of downtown Asheville.

More time is ideal, but we need at least 5 days to plan your event.

We're a small company but our offerings are growing all the time. If you've seen a detail, item, style, or color scheme on our social or website that you have a preference for, let us know when you book! We custom design each event.

We leave it up to the human guests to know their pets’ ability to be polite at the picnic. Some picnics include glass items or other fragile objects, and pet hair can be difficult to clean off of pillows. Please leave exuberant or highly sheddy pets at home.

As your event approaches, we'll keep an eye on the weather forecast. In the event of rain, we will either provide a canopy to keep you dry or move you to a covered location. In the event of snow or more serious weather which prevents you, your guests, or our staff from being able to attend, we will reschedule with you for a more pleasant day. If you've traveled from out of town and can't reschedule, you may collect a full refund excluding your deposit + food costs up to 72 hours before your event and if possible, food will still be delivered to you. In three years of business so far, we’ve only ever had to cancel ONE picnic because of weather.

Your deposit may be applied to any event scheduled within one year of your payment. For groups larger than 4 guests, we recommend booking your picnic/event at a location that provides a covered area or making a rain backup plan.

If you need to cancel your picnic, you may reschedule. Your deposit may be applied to any event scheduled within one year of your payment. We are sensitive to the challenges of event planning. We understand things happen; in the event of a force majeure, we'll always be willing to work with you.

The cost of food is non-refundable once it has been purchased from vendors.